At Under the Sofa, we are committed to protecting your privacy and handling your personal information responsibly.

When you contact us through our website, by email, telephone or social media, we may collect:

• Your name
• Email address
• Telephone number
• Property address (where relevant)
• Information relating to your cleaning enquiry

We use your information to:

• Respond to enquiries
• Provide quotations
• Arrange and deliver our services
• Maintain records of services provided
• Communicate with you regarding appointments

Your information is stored securely and is only retained for as long as necessary to provide our services and meet legal or accounting requirements.

We do not sell, rent or share your personal information with third parties unless required by law or where necessary to provide our services.

Under UK data protection law, you have the right to request access to the personal information we hold about you, request corrections, or ask for your information to be deleted where appropriate.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Under the Sofa

Email: info@underthesofa.co.uk

Last updated: June 2026